Support
Email Outreach@hyperbukit.com — we answer within 24 hours. You can also find us on Discord.
Report something
Every profile, comment, public bucket list item and event has a Report link. Pick what is wrong, add a note if it helps, and send it: it comes straight to us. We review every report within 24 hours, remove what breaks the Terms, and suspend people who keep doing it. The person you report is not told who reported them.
Block someone
Open their profile and tap Block at the bottom, or tick “Also block” when you report one of their comments. Their comments, bucket list items and events stop showing for you, they can no longer comment on your items or events or follow you, and you stop following each other. They are not told. Unblock from the same place.
Tickets and refunds
Your tickets are under My events → My tickets. A ticket for an event that does not reach its minimum by its deadline is refunded in full, automatically. For anything about an event itself, ask its host in the event’s comments, or write to us.
Hosting
The hosting guide walks through your first event, from how it is paid for to the door.
Delete your account
Go to Account → Sign-in → Delete account, on the website or in the iPhone app. It deletes your profile, your list and your sign-in at once. The Privacy Policy says what is kept and why.